Get Answers to Common Questions
Which holidays are flags placed in my yard?
Flags are placed on Memorial Day, Flag Day, Juneteenth, Independence Day, Labor Day, Patriot Day (Sept 11th), and Veteran's Day. If you purchase the subscription with the Texas Flag addition, we also put a Texas flag out on March 2nd, Texas Independence Day.
What kind of pole and flag do you use?
Each of our flag poles are removable white, metal poles with metal prongs on the end. The pole is inserted into your yard and removed shortly following the celebrated flag holiday. A 3x5 foot nylon flag is used for both the American and Texas flags.
How long before and after the holidays are the flags put out and picked up?
Generally speaking flags will be placed the Friday/Saturday prior to the next holiday, however since a child and his friends are the main laborers we ask for patience. Your flag is guaranteed to be in your yard before sunrise on the actual holiday. For the holidays fairly close together (Flag Day/ Juneteeth and Labor Day/ Patriot Day) your flag will remain in your yard for the days between those two holidays and will be picked up after the second holiday.
How long is a flag subscription?
A flag subscription is good for one calendar year. If you subscribe on May 1st, for example, we will fulfill the flag subscription until the following May 1st. If for some reason you subscribe too close to a holiday, and we are unable to fill the subscription request for that first holiday, we will still honor the missed holiday the following year.
What's the next step after purchasing a flag subscription?
After your purchase, you'll see Keaton and usually his dad on the day or two leading up to the next flag holiday. They'll place the flag pole and flag in your yard and come retrieve it after the flag holiday. We believe clear communication is crucial in keeping our clients satisfied and happy with our service and aim to meet this expectation. If you need to reach us, feel free to contact us anytime!
What happens if we move?
If you are moving within our servicing area (Argyle, TX), please reach out to us via email at HometownFlagCo@gmail.com and we will happily move your subscription to your new residence and provide a new metal footing. If you're moving out of our servicing area, we'll miss you! Unfortunately we do not offer refunds for any unfulfilled holidays you will no longer be in the home to enjoy.
Will my HOA be okay with this?
Each HOA has different rules/ restrictions for displaying flags. We looked up the flag guidelines for two of the larger HOAs in our area to help you answer this question for yourself (or see what you would be looking for if you do not belong to either of these HOAs). As Argyle has many large and small HOAs we cannot list every community in our town and apologize if your neighborhood isn't listed here.
Is your company insured?
Sure is! If something happens on your property, and it's our fault, we promise to make it right. We try our hardest to live by the Golden Rule and are so grateful for your trust in us to provide the best service/ experience possible.